We are committed to your privacy & security
As a consumer reporting agency governed by the Fair Credit Reporting Act (“FCRA”) and other applicable state and federal laws, Rental History Reports is committed to protecting your right to privacy.
All information collected by Rental History Reports will be collected, stored, and used in compliance with applicable laws, including the FCRA.
Personally Identifiable Information Collected
Rental History Reports will only collect “Personally Identifiable Information” about you if you voluntarily choose to provide such information to Rental History Reports and/or in connection with a background check authorized by you. “Personally Identifiable Information” that Rental History Reports may collect about you through our Website or otherwise may include, but is not limited to: name, address, email address, phone number, date of birth, birthplace, driver’s license number, social security number, employer, employment details, domain name, and information regarding prior criminal proceedings, civil proceedings or credit activities.
With Whom Rental History Reports Shares Personally Identifiable Information
Rental History Reports will not disclose your “Personally Identifiable Information” to a third party, except in accordance with applicable laws.
Typically, Rental History Reports will only disclose “Personally Identifiable Information” regarding the subject of a background check to a third-party in the following situations:
– To an employer or prospective employer which has been authorized in writing by the consumer to receive information about him or her for employment purposes.
– To an end-user for another purpose authorized in writing by the consumer to receive information about him or her.
– As otherwise required by law.
End-users, such as employers or property management companies, may only obtain information from Rental History Reports after they have certified a legal permissible purpose for receiving such information.
Where Rental History Reports transfers “Personally Identifiable Information” to a representative or third-party subcontractor assisting with a background check, Rental History Reports provides only the information required to assist with the background check. Rental History Reports prohibits such third-party representatives and subcontractors from using consumer information for any purpose other than assisting Rental History Reports with the background check. Rental History Reports also requires such third-party representatives and subcontractors to maintain commercially-reasonable measures to protect the confidentiality of consumer information they receive.
Rental History Reports does not resell to third-parties any data provided to us for marketing purposes under any circumstances.
How To Access, Correct, And Change Personally Identifiable Information
Rental History Reports strives to maintain the accuracy and integrity of the information collected through the Website and otherwise. You can access and update certain personal information we have about you by calling us toll free at (888) 389-4023.
If you are a Rental History Reports client with a registered account, you may review and update your information by logging into your account. If you are an individual on whom one of our clients has requested a background screening investigation, and/or you have submitted “Personally Identifiable Information” to us at the request of such client for purposes of the background screening investigation, you may review your Rental History Reports file in accordance with your file disclosure rights under the FCRA, California Civil Code Section 1786.22 or any other applicable law by contacting us toll–free at (888) 389-4023, or in another legally authorized way.
To protect consumers’ privacy and security, we will take reasonable steps to verify an individual’s identity before granting access to “Personally Identifiable Information” or allowing corrections to such data.
Personal Information Disclosure: United States Or Overseas
Generally, Rental History Reports does not transfer information to third-parties outside of the United States or its territories. Such transfers would only be done if necessary to complete an international background check (e.g., conducting an international criminal check or verifying educational or employment records outside of the U.S.).
Security Of Your Information
Rental History Reports abides by all applicable state and federal laws pertaining to the security of data supplied to us. Rental History Reports uses industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. For example, Rental History Reports has established mechanisms to help maintain a secure network, encrypted back-up data, and established limits on employee access to information.
When data is ready to be destroyed or disposed of, Rental History Reports follows all applicable laws and regulations and take measures to ensure that all such records and data are destroyed and unrecoverable.
Disputes Regarding Information Reported About You
Rental History Reports has in place procedures designed to ensure that the information it reports about individuals is accurate and up-to-date. However, if you believe that Rental History Reports has inaccurately reported information about you, please notify us immediately to initiate a dispute. We welcome the opportunity to reinvestigate any possible errors or discrepancies. To initiate the dispute process or learn more about it, you may contact us by phone (888) 389-4023 or by mail (Attention: Dispute Resolution Department, 7900 W. 78th St. Suite 400, Edina, MN 55439).
Links To Other Websites
No Information From Children Under Age 13
If you are under the age of 13, please do not attempt to conduct business with us or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please call us toll free at (888) 389-4023.
Chief Compliance Officer
7900 W 78th St, Ste. 400
Edina, MN 55439
Email: [email protected]
If you have any other questions or concerns about your privacy on Rental History Reports’
Website or otherwise, or wish to opt-out of any email list, please contact us at:
Email: [email protected]
Telephone: (888) 389-4023
Mailing Address: 7900 W. 78th St. Suite 400, Edina, MN 55439
The My Rental History Report website offers customized features that require our use of “HTTP cookies” – tiny pieces of information that we ask your browser to store. However, we make very limited use of these cookies. We don’t use them to pull data from your hard drive, or to view data in cookies created by other websites.
Cookies do not provide us your personal information unless you choose to provide it by, for example, filling out fields on our web pages with your email address or other personal information. Once you choose to provide us with personal information, this information may be used to communicate product updates, offers, and promotions with the ability to opt out. We will not sell nor disclose your personal information to anyone.
We use session cookies to keep you logged in; without them you might have to log in on every page you visit. Session cookies are also used in the ordering process, which make it possible to navigate through the ordering process smoothly. Session cookies are automatically deleted after you close your web browser.
Note that if you set your browser to disable cookies, you may not be able to access certain parts of our web site and other parts of our web site may not work properly.